You're on your way.
Your Connection Checkup is underway. Check your email for a confirmation and your link to get started.
Order reference: #OC-[ORDER-ID]
What happens next
1
Check your email
A confirmation is on its way with a link to complete your next steps. Check your spam folder if it does not arrive within a few minutes.
Arriving now
2
Complete a short consent and privacy acknowledgment
A brief privacy acknowledgment before we get started. Takes just a minute or two.
3
Upload your 3-minute interaction video
A short, natural moment between you and your child. Step-by-step guidance is included. Upload through our secure, HIPAA-compliant platform.
4
Answer a few questions about that interaction
After your video is uploaded, we will ask you a few brief questions specific to that interaction. Your answers help our connection specialist understand what you were experiencing in that moment.
5
Receive your Connection Snapshot Report
A trained connection specialist will review your interaction carefully. Your personalized report will be delivered to your email within 3 to 5 business days.
3 to 5 business days
Need help?
If your confirmation email has not arrived after a few minutes, check your spam or promotions folder. For answers to common questions, visit our FAQ. If you need direct assistance, our support team is here for you.
Emotional connection can be observed, measured, and strengthened. Today you took that first step.
